Instance provides network solutions
To maximise the uptime of communication systems by creating redundancy, maintaining, protecting and monitoring the physical layer of the system.
Recent Testimonials
"Having recently installed Instance DNA network equipment on a 44 fire panel fibre network in Australia, we have experienced a solid improvement with the system performance. The Instance network tools used to commission and monitor the system proved extremely useful. Since the installation of the Instance equipment, our customer has been very pleased with the increased stability and performance, successfully executing weekly system tests.
In addition to not only a fantastic product the support given throughout the upgrade and changeover process was very professional and of the highest standard.
I would have no hesitation recommending Instance products and look forward to our next project."
David Behlevanas, General Manager Operations, Incite Fire, Australia
"The fire alarm network at the Queen's Medical Centre in Nottingham consists of 77 panels which used a bespoke RS-485 network card array, designed from the ground up for large complex fire alarm networks. After 19 years' service spares for this network card were becoming unavailable and also the fire alarm network was suffering frequent breakdowns due to a combination of cables perishing with age, mechanical damage to cables and also increased electrical and electronic noise.
Instance Global were approached to replace the obsolete network card with a modern data network solution, the DNA card.
The DNA Cards were installed over a four week period and have resulted in a more stable and resilient fire alarm network, and the network is currently performing well. The DNA Cards have also filtered out the external influences allowing for a more efficient data flow. They have also identified issues with existing copper cables that require replacing and this will form part of an ongoing refurbishment programme."
Matthew Grimshaw , Estates Capital Project Manager, Nottingham University Hospitals Trust
"With much valued customer support during a recent site visit by an Instance employee, the South African, Cape Town based OPT-X team were able to further develop skills in Fire Panel network management and related system diagnostics. The on-site support provided useful guidelines to methods of installing the Instance communication equipment with dedicated algorithms to support each OEM communication protocol.
I recommend the use of Instance products and commend Instance on their true customer focus and product support."
Sieraaj Darries, OPT-X Project Management (PTY) Ltd, Cape Town, South Africa
"The Instance DNP R-2F modules installed on the HTTC Office facility in Singapore were easy to install with full support for the Ziton ZP3 "priority break" signal as required to meet the BS5839-1 requirements. The equipment has proven to be reliable and has improved the performance of the fire panel network by increasing the network up-time. The Instance modules also support the capability to rapidly diagnose and localizing any infrastructural network anomalies through the visual indicators on each node. I recommend the Instance equipment as quality products for use with fire panel networks".
Chiaw Fund Shern. Director, Contracts & Services, Acclaim Systems Pte Ltd, Singapore
"The fire panel network installed at the Mondelez Bournville site - Home of Cadbury, in the United Kingdom, had over a few years, experienced many issues resulting in inconsistency in performance.
Instance Global was approached to introduce their equipment into the network to optimise, monitor and re-qualify the infrastructural communication layers.
This introduction of Instance equipment has served to identify the underlying issues that had been resulting in performance limitations within the system.
Instance Global introduced corrective action through the replacement of incompatible medium converters, the elimination of noise coupling and the introduction of protocol filters.
Since the installation of the Instance equipment, the network has perform exceptionally well, with all weekly system tests now successfully completed."
Simon Smith, Mondelez Bournville site - Home of Cadbury, United Kingdom